Are 10Mbps + speeds really achieveable in South Africa?

+2 votes
asked Apr 20, 2015 in ADSL by Roro (1,330 points)

2 Answers

0 votes
I think these speeds are already there in South Africa. It's just that there are a lot of infrastructure factors to consider. Either distance from Exchange, Type of link (ADSL/VDSL) and other things like your internet package from your service provider. But getting actual 10Mbps on a 10Mbps Link on a 10Mbps Package, that i don't think anytime soon until infrastructure from Telkom gets improved.

Note: I'm assuming that the 10Mbps speed is on a fixed line connection. Because you can get more than 10Mbps on LTE & Fibre.
answered Apr 20, 2015 by theeandre (32,960 points)
Our irritation as clients is due to the fact that we are not getting what we are paying for.
I am paying for a 10 meg, capped line, that fails to perform after two years of complaining, upgrading our hardware and numerous house calls from Telkom technicians.
We have got speeds of 8.9 meg in the past but it never lasts.
Currently I am getting 1.8 - 2.8 meg download speed. It is extremely inconsistent and fluctuates to 0.01 meg's currently syncing at 6 megs and not the 10 meg I am paying for. This is obviously shaping and capping. A breach of contract in my opinion.
I have asked for refunds in the past and then Afrihost have gotten things sorted but not anymore.
The new response I get from Afrihost is that if I do not like it I can go somewhere else. If I told my clients that... I would be broke.
Afrihost can not deliver on their promises and I believe that Afrihosts advertising is misleading.
Afrihost knows that they can not deliver on their word, that is why in their terms and conditions they have covered themselves so carefully. Terms like "up to 10 megs" means that a speed of 0.01 meg is acceptable to them and the client has no recourse.
How clever of them? Well, it reveals a company in an industry that has no integrity.
I am a dissatisfied customer.
I have decided to take Afrihosts advise and plan to take my R16000.00 a year contract elsewhere.
You can NEVER get true 10Mbps in South Africa unless you're on fibre or possible LTE BUT it's all infrastructure depended. If the exchange you're on from Telkom is congested, it will affect your speed. Your distance from the exchange also plays a role in speed degradation. It is not entirely Afrihosts' fault. Even if you move to another provider, you will experience the same issues. With Telkom you pay for a 6Mbps to 10Mbps package because that's the variance of speed that you can get on copper.
0 votes
While it may not seem like it is impossible to get speeds of up 10Mbps, it actually is very possible. You might not get full 10Mbps but yo will definitely get very close to 10Mbps. There are a number of factors to consider that will get you a line that is very close to 10Mbps. The distance you are from the Telkom exchange is the major factor that scales whether you qualify to recieve a line that is up to 10Mbps
answered Apr 20, 2015 by AfriDude (43,990 points)