my cell number is incorrect on afrihost and i cannot receive the otp to log in to client zone

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asked Jan 5 in Client Zone by beviestrydom (120 points)

1 Answer

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Good day 

OPT will be sent to the primary contact number via SMS and is valid for 15 minutes.

If your primary contact number has changed, please send an email to support@afrihost.com so that the account can be verified. Once this is done an OTP will be sent to you via email.

If you have access to your ClientZone , You can update your contact details in Clientzone, simply follow the steps below.

  1. Log into ClientZone.
  2. Click on the ‘My Account’ tab.
  3. Under Preferences in the sidebar, click on ‘Personal Details'.
  4. Here you’ll be able to update your personal details, company details, social information*, daytime delivery address, and postal address.

Find out more on How to update your personal details from our Help Centre article.


Should you need further assistance,
please feel free to send an email to support@afrihost.com 
or contact us on our WhatsApp helpline: https://whatsapp.afrihost.com 
WhatsApp Help is available from 07h00 - 20h00 Monday - Friday & 07h00 - 18h00 Saturday - Sunday.
or give us a call on our toll-free number 0800 011 000, available from 08h00 - 17h00 Monday - Friday.
Help Centre: https://help.afrihost.com/

answered Jan 7 by AfriNest (8,250 points)
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