How does one get support from Afrihost - no tel open on Sundays/no web support available

+2 votes
Can a human being contact me please - no support available
asked May 10, 2015 in Email Hosting by Ray de Vries

2 Answers

0 votes
You can open a support ticket on ClientZone and a consiltant will get back to you. You can also ask your question here if it's not account(s) related and the community here can assist. Especially if it's technical.
answered May 11, 2015 by theeandre (32,960 points)
I've had the same problem but support zone does not respond to hosting/email queries.
0 votes
The lines are open from 09:00 till 15:00 on weekends. But our email support and "HELP" SMS is available 24/7. You can also send a ticket through ClientZone. When you want to speak to a consultant after the calls have been closed you should send a "HELP" SMS to 32541 or you can just send us an email at support@afrihost.com. If you emails have not been responded to and you would like urgent feedback, kindly send them to answers@afrihost.com.
answered May 11, 2015 by AfriDude (43,970 points)
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