Upgrade of bundled line and data

+2 votes

Hi, I would like to upgrade my current 50GB-2Mbps bundled package for the 75GB-4Mbps bundled package.

Can this be done without having to do it like this (Upgrading the line and then having to upgrade the data separately in the clientzone)?

If I have to do it in this way it would cost way more, cancelling the package and creating an entire new one would be a better option but then I would have to pay R328 for my current + my new R548 or am I mistaken?

asked May 31, 2015 in ADSL by Darren

1 Answer

0 votes
Best answer
You are able to upgrade without unbundling the package. Upgrade the line first and than the data after. You Won't need to unbunde. The upgrade of both the line and the data will not be disturbed. You will be billed pro-rata for the data and the line only after the upgrade is completed by Telkom. It takes up to 48 hours for Telkom to upgradr your line.
answered Jun 1, 2015 by AfriDude (43,950 points)