Thanks for the answer. If I get 8-10 Mbps max, what should I do?

+2 votes
Thanks for the answer. I expected I didn't need an adapter or dongle, but slow speeds convinced me otherwise. I have a good signal. The desktop PC is standing at the router and connected with an ethernet cable. My laptop I use mostly from the same room (study). Any setting or something I can try?
asked Jun 6, 2015 in Devices by Lodie (200 points)

1 Answer

+1 vote
The signal might show as good on the map but you might not be getting the speeds as expected.  Kindly send us the results of what you have troubleshooted or contact us to troubleshoot with you and send us the results. If the results do show that there's a problem with the signal in your area kindly use the link below to log a query with MTN and give the reference so that we can follow it up. They will install the aerial depending how bad the connectivity is in the area you live in.

The reason why i say you should log a query directly with MTN is because that is the quuickest way to get the issue resolved. Also you are the best person to explain the type of connectivity you are experiencing.

MTN Coverage Nework Query: https://www.mtn.co.za/_LAYOUTS/MTN.SP2010.FormsData/Networkcoveragequery.aspx
answered Jun 6, 2015 by AfriDude (43,970 points)
Thanks for the prompt and detailed reply - much appreciated. I will do as you advised. Have a great weekend!
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