Your IMAP server closed the connection!

+2 votes

Hi can you help with the IMAP closure problem:

Internal error occurred. Refer to server log for more information. [2015-06-12 22:41:12]

Protocol: IMAP
Server: drax.aserv.co.za
Port: 143
Error Code: 0x800CCCDD
asked Jun 12, 2015 in Shared Hosting by Kamzar

1 Answer

0 votes
The Shared Hosting server mentiond contains a lot of domains to check the logs for the error displayed. The server does not show any issues and the server has been up for the past 42 days. Kindly use the mail.domainname.tld as the Incoming Mail Server and not the server name. I also tested the server connection on port 143 and there's doesn't not seem to any issues with the server connection to the server on that port.

Below is a test connection on the IMAP port to the server:

telnet drax.aserv.co.za 143
Trying 197.242.144.188...
Connected to drax.aserv.co.za.
Escape character is '^]'.
* OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE NAMESPACE STARTTLS AUTH=PLAIN AUTH=LOGIN] Dovecot ready.

Plaese send the domain name to answers@afrihost.com so that i can check the logs on the date specified for the error experienced.
answered Jun 15, 2015 by AfriDude (43,950 points)
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