My domain is suspended but my account is up to date.

+2 votes
asked Jun 19, 2015 in Shared Hosting by anonymous

1 Answer

0 votes
There are many reasons why your domain could be suspended on the server but not in ClientZone. The main reason is for spamming. Our automated system for suspending domains on the server only scans the server for spamming/bulk mailing, incorrect mail account authentication, weak passwords for email accounts, etc. Once the server picks up any of the mentioned issues and depending on the severity of the issue the server will suspend the domain to protect the rest of the users and the server. If a domain violates our terms of service and the AUP it will be taken down with immediate effect.

Hosting Terms: https://www.afrihost.com/site/page/terms_and_conditions/domain_and_hosting
AUP: https://www.afrihost.com/site/page/acceptable_use_policy
answered Jun 19, 2015 by AfriDude (43,950 points)
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