FTP 530 Login authentication failed error message

+3 votes
  1. Cannot Login using my correct details  
asked Aug 9, 2015 in General by Oni

1 Answer

0 votes

You could be trying to login from a location that's not listed as allowed on your cPanel.

Log in to cPanel and look for 'FTP Access Control' and tick the countries you want to login to your FTP from. If you're using a VPN or something similar.
answered Aug 10, 2015 by theeandre (32,960 points)