My SIM card is not connecting and its on Afrihost. It used to connect fine on my router and mobile phone, not anymore?

+3 votes
asked Aug 9, 2015 in Air Mobile by Nyiko24 (200 points)

2 Answers

0 votes
Hi,

It could be an issue with the SIM card itself. Could be damaged. Try placing the SIM back in a device that was working and check if it still works in thise devices. If not then your SIM is damaged and you might need a replacement.
answered Aug 10, 2015 by theeandre (32,960 points)
0 votes

I think you have a problem with your APN settings.

This setting can be very confusing especially when you first change your SIM, or add to your 
exsisting MTM contract SIM.

Different devices such as Android Tablets, iPhone, windows phone ect ect all have differnt ways
to change these settings.

When I first added 4GiG to an exsisting MTN 500MB SIM I was unaware of these settings and after using
DATA for a few days I had this nagging feeling and worry about when will I be using free (MTM) or prepaid
(Afrihost) DATA and when will MTM know to charge my account if I exceed 4,5GiG DATA.

Support pointed me to a setup APN page under the TAB "MOBILE" -> "RELATED CONTENT" -> "MOBILE APN
SETTINGS" where I was shown to change the APN from "myMTM"  to "AFRIHOST"I

It is thus very important to understand that if you change your APN from mymtm to afrihost your phone/ or Tablet
will not use the free 500MB on the old MTM contract but only use your Afrihost 4GiG prepaid data.

So, if I run out on my 4GiG Afrihost data I wil have to change my APN back to myMTM to get use of the free 500MB
that I get from them and visa versa.

 

below how to change SAMSUNG Tablet (Android)

Android

  1. Open the Settings app.
  2. Select Wireless & Networks > Mobile Networks > Access Point Names.
  3. Click the Menu button.
  4. Select ‘New APN’.
  5. Enter afrihost into the APN field.
    Important: Ensure all letters are lowercase and there are NO spaces before or after ‘afrihost‘.
  6. Click the Menu button.
  7. Select Save.

 

answered Aug 10, 2015 by klippies (380 points)
...