Why does Outlook keep asking for a Username and Password?

+5 votes
I have just moved my mail hosting services to Afrihost from another provider.  The moment I open my Outlook, it asks me for a Username and Password.  It keeps asking, even though I entered the details I have always used.
asked Dec 23, 2014 in Email Hosting by Anonymous

2 Answers

0 votes
When changing Mail hosting providers, the server on which the mails are being hosted changes.  This change will result in any references to the old hosting server which may be containied within the mail server settings on your computer or device not working any more.

The server settings will need to change in accordance with the mail server settings that would be provided by Afrihost upon completing the sign up process.  Alternatively, these settings can be retrieved either from the ClientZone or the cPanel interface for your domain.
answered Dec 23, 2014 by Daniel.vdh (740 points)
0 votes
Generally means the password you are giving is wrong and needs updating.
answered Jan 23, 2015 by Matthew Murdoch (65,110 points)