Pending Time on a Package Upgrade

+3 votes
Good day

Please assist, i have upgraded my Bronze Linux Hosting to Gold Linux Hosting, which states on my profile that its now upgraded to Gold, when i go to edit Package its still Pends, it been pending for 2 days, i thought that it will take a few hours to upgrade, how long does it take to upgrade a package?

And when i want to add a database it gives me the same error than Bronze hosting

Thank You

asked Aug 24, 2015 in Shared Hosting by Christoff

1 Answer

0 votes

Package upgrades usually are done automatically or at most within a few hours but this could be an issue with the upgrade request. You could open a support ticket on clientzone and mention your issue in regards to the upgrade. This will be resolved faster.
answered Aug 25, 2015 by theeandre (32,960 points)