I want to renew expired domain

+5 votes
One of my domains has just expired. I though it was going to auto-renew so I didn't react to the prompts. What can be done now?
asked Dec 29, 2014 in Shared Hosting by Dirk

1 Answer

0 votes
Hi Dirk

You can not submit the domain renewal manually. We can only do it once we recieve payment from your account. We will submit it automatically. Below is a message that you should have received:

"Your domain "domain.tld" is expiring on 25 January, 2015  
 
We have invoiced the renewal of your domain for an amount of R 97.00  
 
We will debit your Bank Account or Credit Card on 1 January, 2015  
 
Once we have successfully received payment we will start processing your domain renewal on 5 January, 2015  
 
IMPORTANT: You are able to CANCEL the renewal of your domain below. Once cancelled we will not process the renewal and the renewal invoice will be credited out. You will also not be debited for the renewal.  
 
Please be certain that you want to cancel the domain renewal, as this will mean your domain will not be renewed and will become available again for anyone to register in their own name.  
 
You are able to cancel the renewal any time until 31 December, 2014"

If you have cancel the renewal through client zone, you would need to submit a ticket to support@afrihost.com so that you renewal can be updated.

I hope this answers your question.

Afrihost Team
answered Dec 29, 2014 by AfriDude (43,930 points)
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