How long does it take to transfer my DSL line from telkom to afrihost?

+3 votes
asked Sep 30, 2015 in Lines by anonymous

1 Answer

0 votes
Good Day

The transfer of an existing ADSL line can take between 7 to 14 days to move over to Afrihost. The conversion of a voice line to ADSL

can take between 14 to 28 days. The management of the line will need to be cancelled first with Telkom before an order can be processed

with Afrihost. Please ensure that you do not request complete cancellation of the ADSL as Afrihost relies on that infrastructure to provide

you with data.
answered Oct 1, 2015 by Afri-Stunner (4,080 points)
Please train your staff not to give false impressions about this process before signing up with Afrihost. All the support staff I spoke to seem to lead you on by saying that once its released from telkom in the holding pool , afrihost "we just take it from the holding area and job done"  This can't be further from the truth....Not impressed as a new client with Afrihost.