Can Afrihost install my DSL line if Telkom informed me that no ports are available?

+3 votes

I already have an Telkom voice line installed. Telkom however informed me that they cannot install a DSL line as there are no ports available. Telkom on the other hand did specify that I can get up to 10mbp in my area. Can Afrihost install the DSL line in such a case? I will in any case get my data from Afrihost.

asked Jan 8, 2015 in ADSL by anonymous

1 Answer

+1 vote
Unfortunately we use the Telkom exchange infrastructure as Telkom (which belongs to them) so it's very unlikely that we would be able to do so. However, if there are any cancellations or availabilities, we can do our best to get your line installed or petition Telkom to service available via another exchange if that is feasible.

It can't hurt to give us a try, we won't bill you for any service until we able to get a line installed for you.
answered Jan 8, 2015 by AfriMan (14,660 points)