I am experiencing problems with getting ADSL line. Who arranges it, & how long does it take?

+5 votes
All I
need to know is, must I do the legwork?

Do I chase Telkom?

Is it better to get a package deal from Telkom?

 have a massive amount of data for free when I purchased a TV on special which I need to use before paying for data
asked Jan 12, 2015 in Lines by Basil

1 Answer

0 votes
When you apply for DSL service through us, we do all the leg work and you just have to wait for the SMS notification from us that it's all done. We do also keep you up to date via SMS and email with the progress on your line.

Just remember that you must have a post-paid (not prepaid) telephone line already installed in order for us to process your application. Then we take it from there.

You'll just need to decide how fast you'd like your line to be, and we'll check when you apply if that speed is available (this is done via our website which checks your area for the maximum available speed automatically).
answered Jan 13, 2015 by AfriMan (14,660 points)