How can i configure Touchstream on my domain.

+3 votes
How would configure Touchstream to my domain and how long does it take to activate after signing up?
related to an answer for: Email (SMTP) Sending Limit
asked Jan 13, 2015 in Email Hosting by anonymous

1 Answer

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Firstly you would need to be logged into Touchstream to start configuring your email campaigns. Once you are logged into Touchstream you will find 6 tabs which are Contact List, Contacts, Email Campaigns, Surveys, Autoresponders and Statistics. Please follow the steps below to get started with touchstream:

  1. Firstly start with the Contacts tab by either importing contact from a file, i.e csv files, or add contacts.

  2. Once all the contacts have been imported or created you can start by creating a contact list for different email campaigns that you are going to set. This means that you will create contact lists of different groups of people for different email campaigns. E.g. You can have a different contact lists of your staff members and/or clients because you would send different emails to those groups. You can have as many contact lists as possible.

  3. After preparing all your contacts you start by preparing email campaigns for those different groups. You can use the existing templates for your email campaigns or create custom templates for your business. There’s a lot of different templates that you can use for your email campaigns. At the end of creating your email campaigns you schedule to get sent at a certain time. You don’t need to be logged to send the email campaigns once they are ready. They will be sent by the server at the time they have been scheduled.

  4. You might also want to send out a survey of some sort to a certain group in your contact lists. You can do that by visiting the Surveys tab where you would create your surveys from.

  5. You are also able to create Autoresponders for existing contacts. Autoresponders are emails that you can set up to be sent automatically to contacts at different intervals after they subscribe.

  6. Statistics allow you to view detailed open, unsubscribe and bounce rates, of all the email campaigns that you have sent. This will help you to either stop or continue your email campaigns.

Touchstream is user friendly and quick to setup. If you struggle with it don’t hesitate to contact our support team who would be able to assist you with any query you have with touchstream.

Afrihost Team

answered Jan 13, 2015 by AfriDude (43,990 points)