Is anyone else experiencing strangely high pings?

+2 votes
This is using the speedtest function on If i use web africa's network my ping is between 10ms and 12ms. Then if i change to Afrihost's network or even Axxess's network (they use the same infrastructure) my ping sky-rockets up to 180ms. I'm in Johannesburg North, near Sandton. Anyone else seeing this?
asked Jan 16, 2015 in ADSL by DMCB (150 points)

1 Answer

0 votes
We're seeing mostly normal pings in the North region (Gauteng region) but it would be best to run a few basic tests to determine what your ping is and where the latency originates in your routing over the internet.

It may be easiest to download our Network Test App ( and then submit the results to us so we can analyse the results and advise you best.

You can also view this post ( which could help you understand the results you see better.

Send us that info ASAP so we can help out :)
answered Jan 16, 2015 by AfriMan (14,660 points)
I've done traceroutes and my second hop times out, no matter which isp i use. However, this won't be the cause for the high latencies because my pings are fine with web africa. I have a ticket ID opened [#LPS-553-16653]. Your team told me two weeks ago that they reported it to MTN. The problem was fixed after that up until today when came back. I am certain it is not a problem on my end.