Can I move packages between accounts?

+5 votes
Can I move My ADSL lines, ADSL accounts, Mobile Data and Hosting packages from my personal account to my business account?
asked Jan 27, 2015 in ADSL by Fillis

2 Answers

0 votes
I would say its possible. Im sure it as afrihosts decresion.

 

But to do so, email support, details which account of what profile you want to transfer to the other profile you want it on.
answered Jan 27, 2015 by Matthew Murdoch (65,060 points)
0 votes
We have automated certain package transfers, like web hosting. In that case, the "giving" client can use the "Give Domain" feature to elect which hosting products he wishes to transfer. The "gaining" client must then log into ClientZone and use the "Gain Domain" feature to accept the products along with applicable billing. This can only be done in the Old ClientZone for the moment - but it will be integrated in the main ClientZone very soon.

For DSL and other products, you will need to email support from the primary email address and we will also need to receive confirmation from the primary email address of the recipient profile that they accept the products and billing from that period onwards.

Note that any transfers will not be possible during the billing run, from the 25th of any month until around the 5th of the following month.
answered Jan 27, 2015 by AfriMan (14,640 points)
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