Why do I experience "no data connection" every end of the month and not able to use data?

+3 votes
asked Dec 2, 2016 in Mobile Data by Lee-Andre Lott (150 points)

1 Answer

0 votes
Hey Lee-Andre

If you have data available on your Client Zone when this happens then I would recommend that you try switching the mobile device off for 15 minutes so it can flush your ip before switching it on again.

It will refresh the connection and should let you get online again. If not, please contact support on 011 612 7200 or send HELP to 32541.
answered Jan 16, 2017 by Filet Mignon (24,730 points)
...