What is difference between Home Fibre, Premium Fibre & Priority Fibre

+3 votes
Kindly forward me the spec difference between Home Fibre, Premium Fibre & Priority Fibre.

I'm in an OpenServe area.
asked Feb 25, 2017 in Fibre by christoff (150 points)

1 Answer

0 votes

Hi Christoff,

The difference between our Home Fibre, Premium Fibre & Priority Fibre is the thresholds, throttling, shaping and bandwidth priority.

Home Uncapped 
Home Uncapped packages have a threshold (based on a 30 day rolling window) after which speeds could be subject to shaping and throttling based on network demand. Home Uncapped Packages are subject to throttling only when a user has reached their monthly threshold. Throttling is only applied during peak demand periods, when required, to manage overall network demand. Users who have exceeded their threshold will experience unthrottled speeds during off-peak hours. 

Premium and Priority Uncapped
Premium and Priority Uncapped Packages may also be subject to shaping when demand on the network is high. Our aim is to apply as little (or no) shaping or throttling to our Uncapped accounts, where network resources allow. In the case of increases in demand, throttling and shaping will be applied to Home Uncapped accounts first, then shaping to Premium Uncapped accounts. Shaping will only be applied to Priority Uncapped accounts in cases of extreme network congestion.

Premium Uncapped Packages are not subject to throttling or monthly thresholds, and will enjoy full speed real-time services under all normal circumstances, but may be subject to shaping of downloads only if the network is under strain. 

Priority Uncapped Packages are not generally shaped, but can be subject to shaping, should the network experience high levels of demand. Priority Uncapped accounts also have a user controllable feature via ClientZone to prioritise non-P2P traffic on their account to ensure mission-critical services always get the highest priority.

Home, Premium and Priority Uncapped users will be able to access significant amounts of data, regardless of whether shaping or throttling is applied 

  • Monthly Thresholds:
    • 1 Mbps: 20GB
    • 2 Mbps: 40GB
    • 4 Mbps: 80GB
    • 5 Mbps: 80GB
    • 8 Mbps: 100GB
    • 10 Mbps: 120GB
    • 20 Mbps: 200GB
    • 40 Mbps: 250GB
    • 50 Mbps: 250GB
    • 100 Mbps: 300GB
    • 1000 Mbps: 1000GB

These details can be found in our Acceptable User Policy (AUP), section 5.
Please follow the link to see: https://www.afrihost.com/site/page/acceptable_use_policy 

The difference between throttling and shaping:


Throttling limits the throughput of all services and protocols. Regardless of the DSL line speed, a throttled account will only be able to achieve limited throughput in total whilst using that account on their line. The DSL line itself is not affected, and using an unthrottled account will return line performance to normal. throttling is applied on an individual user basis, based on usage over a 30 day rolling window threshold. Throttling is applied only when demand on the network exceeds available network capacity, and is relieved when demand decreases.


Shaping is the implementation of protocol based priority, to manage demand on the network. When shaping is implemented, realtime, interactive services are given higher priority over non-realtime, non-interactive services, effectively slowing the performance of non-prioritised services in favour of those given priority. Shaping is applied to all users in general (not based on usage thresholds), and the impact to non-priority services is determined by the level of demand and available network capacity. Shaping is applied only when demand on the network exceeds available network capacity, and relieved when demand decreases.


If you require further assistance please email: support@afrihost.com

or contact Afrihost support on 011 612-7200

or via live chat support on our website

alternatively you may request a call back by smsing the word 'help' to 32541


Thank you

answered Feb 27, 2017 by AfriDazzil (45,400 points)
Time to add 200 Mbps to that list...